Orders placed on frijay.com.com both have Processing Time and Shipping Time.
Processing Time: The time it takes to prepare your item(s) to ship from our warehouse. It might be more or less, which depends on customer’s location and order quantity. Once your order has been dispatched, a notification e-mail will be sent to inform you the estimated delivery time of your order. If you have any questions about the delivery time, you should contact us at firstname.lastname@example.org.
Total Time to Receive Your Order = Processing Time + Shipping Time
It will take 24 hours to process your order.
Shipping Time: It takes 1-5 working days depending on your location.
is it possible to cancel your order if it hasn’t been sent.? Contact us and we will help you. It is not possible to change your order once it has been sent for delivery. This also includes changing the size or color of a product, removing an item, changing the delivery address or payment method. All packages are sent via courier from our warehouse in Lagos. Your order will be sent within 5 working days after it has been placed.
The normal delivery time from when the package has left our warehouse is:
1-5 working days to any location in Lagos
2-7 working days to all other States
If nobody is at the address when our Courier makes the delivery, a note is left and our Courier leaves with the package. Another attempt to deliver will be made the next day. A total of three attempts to deliver will be made. If delivery is not possible, the package will be returned to us. When you find our note, contact us to arrange another delivery address, time or tell us the where the package can be dropped on your behalf etc.
You can have your package delivered to your work address if this is more convenient for you. This should just be included as Delivery Address. Please note that it is not possible to make a delivery to a PO box.
The delivery charge depends on your location.
How much is the delivery charge?
We ship all over Nigeria, and the delivery charge depends on your delivery address and your purchase amount. Find your delivery zone below and see the delivery charges – as well as your freight free limit.
Freight Charges: Lagos (₦1000 for orders below ₦50,000), Other States (Between ₦1,500-₦3,000)
Free delivery: For orders above ₦50,000 delivery within Lagos is free.